Trust & Safety

Built safe from inception

Every task is risk-classified by AI, every Tasker is verified, and every payment is protected. This is infrastructure you can trust with the physical world.

Identity verification

Every Tasker completes identity verification and, where available, selfie liveness checks before accepting tasks.

Background checks

Background checks are run where legally available, configured per country through our provider adapter architecture.

Data security

Payments are tokenized and escrow-held where permitted. Personal data is encrypted and never sold.

Insurance

Tasker insurance requirements are configured per market to protect both requesters and providers.

Dispute handling

A structured dispute process reviews proof, communications, and payments to resolve issues fairly.

Privacy

Tasks define consent and permitted-use requirements. Surveillance and unauthorized access are prohibited.

Tasker standards

  • Identity verification required for all Taskers
  • Background checks where legally available
  • AI risk classification on every task before dispatch
  • Prohibited activities blocked automatically
  • Live proof capture prevents reused photos
  • Geofenced presence verification
  • Secure in-app communication with AI disclosure
  • Reputation and fraud monitoring

Prohibited activities

Illegal acts, weapons, controlled substances, age-restricted goods, fraud, harassment, stalking, unauthorized surveillance or entry, dangerous electrical/industrial work, unlicensed professional activity, exploitation, privacy violations, and unauthorized access to accounts or property are automatically blocked.